What is a SIM swap scam & how to stay protected?

A SIM swap scam, aka SIM swapping, SIM jacking, or SIM hijacking, is when a criminal steals someone’s mobile phone number by tricking the victim’s cell phone provider into transferring the number to a SIM card that is in the criminal’s possession.

What is SIM swapping & how does it work?

What is SIM swapping, and how does it work? SIM swapping, also known as SIM jacking, is a fraudulent way of gaining access to someone's mobile number. It happens when a criminal convinces your cellular provider to transfer your phone number to a different SIM card, usually one in their possession.

What is Sim protection?

SIM Protection is a free feature that adds additional security to your account to protect you from the most common instances of SIM swap fraud. You can prevent SIM changes on individual lines or the whole account! SIM protection does not prevent eSIM transfer on Apple devices, due to the extensive security steps already included in that process.

Why was SIM swapping important after the T-Mobile data breach?

SIM swapping was especially relevant right after the T-Mobile data breach.1 Cybercriminals stole millions of phone numbers and the users’ associated personal details. Criminals could later use these details to SIM swap, allowing them to receive users’ text or email two-factor authentication codes and gain access to their personal accounts.